As the Senior Vice President of Operations at Hotaling Insurance Services, Frank brings an unrivaled wealth of knowledge and experience to his role. With a career spanning over 15 years, he is a dynamic leader and expert in the Employee Benefits Consulting industry and consistently demonstrates his ability to deliver exceptional results for clients. He plays a pivotal role in optimizing operational systems, implementing cutting edge technology, streamlining internal workflows, ensuring compliance, and designing strategic plans. His commitment to client satisfaction and retention is unwavering, as he leverages his expertise to drive growth and cultivate strong, long-lasting relationships.
Frank’s journey in the industry began with an innovative insurance agency focusing exclusively on employee benefits. He received comprehensive training in all facets of the industry, from assisting employees with claims to consulting with executives on benefit offerings. Quickly ascending the ranks, Frank’s exceptional work ethic and determination propelled him to the position of Account Manager, where he achieved remarkable success.
Eager to broaden his horizons and explore new perspectives in the world of employee benefits, Frank accepted the role of Benefits Manager at the renowned Culinary Institute of America. Overseeing benefits administration for a diverse workforce of over 1,000 employees across multiple locations, Frank skillfully navigated challenges such as FMLA, Workers’ Compensation, ACA Compliance, Wellness Initiatives, and managing a 403b program. His strategic approach and dedication to delivering top-notch solutions earned him widespread acclaim. Frank’s qualifications are a testament to his commitment to excellence. He holds an MBA with a concentration in HR Management and a Bachelor of Science in Business Administration with a focus on Marketing. Furthermore, his Life & Health Insurance Agents license in New York State showcases his dedication to upholding industry standards.